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This troubleshooting guide is designed
to solve simple problems concerning our equipment. Generally,
these easy fixes are the solutions for most problems we
encounter with our equipment. If these steps do not solve
your problem, please contact our Tech Support Hotline
at 888-TELEHOLD. When contacting us, please be sure
to give us your name, company name, telephone number and
location address of the problem unit.
To help you get started, first identify the type of equipment
you are using. If you use an audiocassette to download
your messages, your unit is manufactured by Premier Technologies.
Please select the Premier
Link. If your messages are downloaded remotely
via a telephone line, your equipment is manufactured by
Nel-Tech Labs.
Please make this choice for further instructions. (Note:
You can find the equipment in the telecommunications room
next to your phone system)
Choose your equipment manufacturer: Premier
Technologies Nel-Tech
Labs |
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